SHIPPING
Due to high demand order may take 4 to 14 days to arrive. Please email us at info@lushylavie.com for any questions.
We have between 1 and 2 working days handling time before our products are shipped out. Our team tries it's best to ship out your purchases within 24 hours or next day. If the purchase falls on a Saturday after 11am, we will most likely ship the product out on Monday.
Our products are usually shipped out in 24-48 Hours. Our products take 4-14 business days for delivery depending on where you live.
Our team does not control the delivery timeframe. We cannot control any delays caused by the USPS, UPS, Fedex, PostNL, DPD or DHL If you have any questions, email us at info@lushylavie.com
Our Return Policy
If you still need to return a product we understand, here are the details:
- You can return the backdrops up to 14 days from the date of purchase.
- You are responsible for the return shipping fees.
- A $3 processing fee will be deducted from the order
- Products must be in new and unused condition.
- Products with a Custom Logo are not returnable.
You will receive a full product refund, not including shipping. Refunds will be applied to the card or PayPal account you used to make the original purchase. Refunds will be issued within 10 business days of receipt of the product.
Any shipping problems—for example, missing or incorrect items—must be reported within 72 hours of receiving your package. If you have any questions, email us at info@lushylavie.com